ON THIS PAGE

  • Before you begin
  • Power the camera
  • Install and open OAK Viewer
  • Optional: Connect to Luxonis Hub
  • Factory reset
  • Troubleshooting
  • Red light (insufficient power)
  • Blue light does not behave as expected
  • No DHCP
  • Orange light (device issue)
  • Reset Button malfunction
  • Next steps

OAK4 Getting Started

Use this guide to power your OAK4 camera, open it in OAK Viewer, optionally connect it to Luxonis Hub, and recover from the most common setup issues.

Before you begin

To get started quickly, we've made a video on how to get started with camera connected through PoE+:
The same process as in the video is described below in more detail.

Power the camera

OAK4 cameras consume up to 25W of power (peaks) and require PoE+ (802.3at, 30W) injector/switch for power (eg. TL-SG1008P). After being powered and booted, status light should turn solid blue, indicating that the device is ready.

Install and open OAK Viewer

OAK Viewer is a desktop GUI application that allows you to visualize the camera's streams and interact with the device. It is available for Windows, macOS, and Linux.
Download and install OAK Viewer:

Linux

OAK Viewer 1.6.3 for Ubuntu 24.04 / 22.04 (x86)

macOS

OAK Viewer 1.6.3 for macOS 12+ (ARM) | macOS 12+ (x86)

Windows

OAK Viewer 1.6.3 for Windows 10/11 (x86)
More details can be found on the OAK Viewer Documentation page.

Optional: Connect to Luxonis Hub

If you want to connect the camera to Luxonis Hub and explore the ecosystem click on the "Adopt to Hub" button in the OAK Viewer, confirm factory reset and select new password. Once setup is complete, a Hub tag will be shown on your device in OAK Viewer.
Step-by-step instructions:

Click Adopt to Hub

If you want to connect the camera to Luxonis Hub and explore the ecosystem click on the "Adopt to Hub" button in the OAK Viewer.

Acknowledge data deletion

You will get a warning about the on-device data deletion if you continue with the Hub setup. This will delete all user data - including /data/ and the user overlay. After this step you will be redirected to a web browser.

Insert new password

Insert password and advanced settings if necessary.

Confirm successful finish

Navigating back to the OAK Viewer you should now see a Hub tag next to your device indicating that the camera is successfully connected to the Luxonis Hub.

Factory reset

If you need to factory reset your OAK4 device, you can do so by pressing the hardware reset button while the device is powered on:
  1. Press and hold the reset button for 10 seconds.
  2. The front LED blinks orange after ~5 seconds.
  3. Keep holding; at ~10 seconds the LED blinks red and then turns off, indicating that the factory reset has started.
  4. Release the button once the LED turns off and wait for the device to reboot (this may take a few seconds).

Troubleshooting

Jump to symptom:

Red light (insufficient power)

Before booting, the OAK4 camera checks for a PoE+ (30W) signal. If not detected, the red light flashes, but the device will still attempt to boot if enough power is available. OAK4 negotiates per IEEE 802.3at for Type 2 (30W PoE+). If negotiation fails or a passive PSE is used, it defaults to Class 0 (15W) and may be underpowered, triggering the red LED as a warning.Some PoE injectors, like Ubiquiti's PoE+ injector, provide enough power but don't signal compliance. In such cases, OAK4 flashes red before booting and turning blue when operational.

Blue light does not behave as expected

It is possible that your device has an older OS version that behaves differently - blinks out of the box or does not light up at all. In that case it is recommended to update the OS to the latest version.Update the OS using oakctl:
  • Download and install oakctl

Linux/MacOS

On 64bit system, run:
Command Line
1bash -c "$(curl -fsSL https://oakctl-releases.luxonis.com/oakctl-installer.sh)"

Windows

Download and install using the Windows Installer.
  • Run the following command to update the OS on your OAK4 device:
Command Line
1oakctl device update
Follow the prompts to select the device and input the device password. The tool will automatically download the latest OS version and flash it to the device.After the update is complete, the device will reboot. If the updating with oakctl failed, you might need to do a Full Luxonis OS Flash.

No DHCP

By default, OAK4 will try to get a dynamic IP address from DHCP server. If no DHCP server is available on the network (for example, when connecting an OAK-4 directly to your computer through a PoE injector), the camera will fall back to a link-local address. To communicate with the device in this setup, configure your computer with a static IP in the 169.254.0.0/16 subnet—for example:
  • Address: 169.254.10.112
  • Netmask: 255.255.0.0
Once configured, run oakctl list in the command line on your host computer, and you should see the camera detected.

Orange light (device issue)

If light glows orange, please contact support@luxonis.com due to potential device issue.

Reset Button malfunction

If pressing Reset Button between 5-10 seconds does not enter Setup (Blue light blinking) or Factory Reset (Blue light solid) the button might be malfunctioning. You can still switch to Setup mode with oakctl adb shell agentconfd start-setup or do Factory Reset with oakctl adb shell agentconfd factory-reset. To learn how to use adb, see Advanced section.

Next steps

Head on over to Advanced to see how to:

Need assistance?

Head over to Discussion Forum for technical support or any other questions you might have.